I can confirm that as a Trust we were unhappy with our previous IT provider and moved to EDAC from  November 2020 when  Kassia Academy came  into our Trust. All the feedback we have received is incredibly positive. Staff feel that EDAC are very responsive to our needs. They are able to offer excellent advice and support. We have had to kit out a number of schools with new servers and  IT equipment. This work  has been carried out swiftly and diligently. Achieving  good  value  for  money. The  service we  receive  is  readily  available to us at any  time. The  staff are friendly, approachable and very supportive. We have found EDAC to  be solution focussed and they are always easily contactable. WE were very unhappy with our previous provider and found that working with larger companies was  very problematic. With EDAC, you are working with a local company who value the people who  work  with  them, and they provide an excellent service.

I would  have  no  hesitation  in  recommending  them  to  anyone  else.

I just wanted to drop an email to say how impressed I have been with Adam this year.  He has such a lovely manner and nothing is ever too much trouble for him.  He doesn't always know the answers to our questions or problems but always works hard to find out how it can be solved.  He always comes back with something to try and is always honest in his approach to things.

It is so important to be personable and Adam has this in buckets - he is an excellent ambassador for your company.

Thank you for all you do to support us.

EDAC have been extremely proactive and supportive in the transfer of our IT systems. Turnaround on queries has been swift and resolution to issues explained in non-technical language. Nothing has been too much trouble, including out of hours updates to ensure minimal loss of connectivity. As with any new and updated system there are minor snags, but these are being tracked and traced with vigour and I could not ask for a more responsive service.

Joined Admin and Curriculum Network

 

 

I have used EDAC for a number of years now and have been, and continue to be, so impressed with the service they offer.  The team at EDAC are highly experienced in providing infrastructure, networking, managed services and strategic consultancy bespoke for our school.  I always feel they want the very best for us in every way.  The security measures they provide minimise threats to vulnerable children.  I have always been impressed with the speed at which they action any request made whether that be sourcing new equipment or solving onsite problems.  Their online system for reporting on site issues is also most efficient.  The staff are incredibly friendly and have developed exceptionally close relationships with all members of the school community.  I have used a range of companies over the years for IT but EDAC are by far the best.  I can confidently and without hesitation, recommend them as excellent value for money.

Mrs L.M. Littler NLE NPQH

Lisa Littler Associate School Advisor & Director at Lisa Littler Education Ltd

I write this testimonial without any exceptions. Green Lane School have worked with EDAC for approximately 15 years. We brought EDAC in as they had a reputation for quality and we needed an innovative and reliable service given that we could see that the use of, and need for, reliable ICT would only grow going forward. As an all-age special school with ambitions to establish an outstanding reputation we needed a team we could rely on and who would join us on that journey. EDAC have certainly stepped up to the plate and have been a part of our achieving four consecutive outstanding Ofsted judgements.

Some six years ago we relocated to a new site providing additional provision for our learners which, in itself, presented challenges. The ICT aspect of this move was handled professionally and smoothly by EDAC and as time has gone by we have increased the role EDAC play in our school community to the point that they are now an integral part of our team on a daily basis including managing our email systems, cloud based solutions, server management, backups and day to day support.

Paul  King

Former Head Teacher (retired), Green Lane Special School, Warrington

Having worked with EDAC at my previous school as Deputy Head, and seen the level of professionalism and enthusiasm all their team displayed in my dealings with them, I was keen to bring EDAC on board when I moved to Bewsey Lodge as Head Teacher. A major redevelopment of the school was to be undertaken including a completely new IT provision to complement the outstanding new build of the school. Every step of the way EDAC were both pro active and responsive to some very specific requirements. As Education specialists they understand the very unique needs of a school, it’s staff and the learners. I am happy to say EDAC have never once faltered and I continue to rely on their friendly, dedicated and professional service to this day. I would have no hesitation in recommending their services.

Mrs E.L Williams, BsC (Hons) PGCE, NPQH

Head Teacher, Bewsey Lodge Primary School, Warrington

I have worked with EDAC for many years and have always felt they put the customer relationship and the very specific needs of the Education Sector at the top of their priorities. Nothing is too much trouble and their friendly and efficient staff are always available for anything from a major project to expert advice.

In a rapidly evolving ICT world, EDAC are able to explain the pros and cons of various options in a non-technical and logical way enabling our Senior Leaders to make informed and practical decisions.

I would have no hesitation in recommending EDAC to any school looking for a highly efficient and reliable team of specialists.

Mrs. S. Bentley

Head Teacher, Callands Community Primary School

Here at Dallam we have used EDAC for several years now and I continue to be impressed with their dedication and commitment to ensuring we are able to deliver the highest quality ICT to our Children. EDAC have implemented several innovations improving delivery, safety and reliability of our systems.

The staff are knowledgeable, friendly and helpful. I have been particularly grateful for the speed of their response to requirements and adaptation during these strange COVID times.

I would have no hesitation in recommending EDAC to any of my colleagues

Mrs L. Atkin

Head of Service - Quality education, families and wellbeing directorate Warrington Borough Council

EDAC have worked with Evelyn Street Primary School for many years and were an integral part of the team when we took the decision to for Warrington Primary Academy Trust.

This trust has grown from an initial three schools to currently six with plans to grow further. EDAC brought an innovative and strategic approach to these changes and have been responsible for the implementation and continued management of all our ICT Systems. Everything from Servers, Workstations, email systems, Cloud Solutions and Backup are managed day to day by the team at EDAC with complete efficiency.

Faced with the challenges of the COVID pandemic and lockdown, EDAC were able to implement a remote learning digital platform rapidly allowing us to deliver live lessons, set assignments, manage our Governor, Trust Board and Staff Meeting in a virtual environment with cloud connectivity and storage.

In summary EDAC have been invaluable, and I look forward to working with them for many years to come

Mrs L. Smith

CEO, Warrington Primary Academy Trust, NLE